[Okay. Deep breaths. Being angry at Fluttershy for what Fluttercruel did was kind of like kicking a puppy for not being a cat. ....or like punching a unicorn in the face for getting hurt.
That second thought did the trick, she's not afraid to say it now.]
It's no problem, Fluttershy. However, tell Fluttercruel that while I'm always happy to do business with you, she can have those coffee beans with a heaping spoonful of stay the hell out of my store and one of keep your hooves off of Lyra. She's on the list too until she can learn what "being cruel to be kind" really means. If she wants something from here, she's gonna have to get it through you.
[Action]
That second thought did the trick, she's not afraid to say it now.]
It's no problem, Fluttershy. However, tell Fluttercruel that while I'm always happy to do business with you, she can have those coffee beans with a heaping spoonful of stay the hell out of my store and one of keep your hooves off of Lyra. She's on the list too until she can learn what "being cruel to be kind" really means. If she wants something from here, she's gonna have to get it through you.