That sounds like there's a story there. One that isn't pleasant. But perhaps there are pleasant stories of seeing spirits onward? "What does it all entail, then? Grabbing a hoof and flying them to the right place? Or... do you talk with them? I think I'd be a frightfully reluctant ghost." What with the possibilities of where he'd be headed in the afterlife still being what they are. Possibly.

"Oh... I say! Isn't that sort of meant to be the Pale Pony's job. The real Pale Pony's, I mean. The little car thingummy Andrew's got said something about an alicorn beazel snagging spirits and trotting off with them."